The Rise of Digital Claims—a...
The Rise of Digital Claims—and What It Means for...
The insurance industry has always been relationship-driven. Traditionally, agents relied on referrals, community involvement, and word of mouth to build their client base. While these approaches still hold value, the way clients search for and select an insurance agent has shifted dramatically in recent years. Today, most people begin their insurance journey online—researching policies, reading reviews, and comparing agents long before they ever pick up the phone. This reality creates both a challenge and an opportunity. Insurance agents who stick to traditional marketing risk being oversha...
The Rise of Digital Claims—and What It Means for...
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